Global Payments
Global Payments Case Study
Read case studyAramark, a major U.S. company providing food, facilities, and uniform services, needed to build a secure inmate commissary ordering platform for its corrections division. The system had to strictly enforce facility rules such as order limits, frequency controls, and order splitting in real time. This was a complex, compliance-heavy platform where mistakes could lead to rule violations, not just technical issues. Aramark’s internal team lacked the deep backend expertise needed for this level of system design. Innovadel Talent embedded senior backend and eCommerce engineers directly into Aramark’s team. They designed the architecture, built the compliance logic, and developed the full order management system from scratch.
Aramark
Aramark
Ecommerce
Salesforce Commerce Cloud
Embedded Backend and eCommerce Engineers
Innovadel Talent
Building this platform required solving complex, compliance-heavy engineering problems that go beyond standard order systems.
Aramark chose to embed engineers rather than hand the project to an outside vendor. Compliance-heavy platforms need tight collaboration between engineering and operations. Having the right people inside the team, aligned daily with stakeholders, was essential to getting the logic right. Innovadel Talent was selected for three reasons:
Innovadel’s engineers had hands-on experience with complex business rule systems and regulated platform development, a rare skill set for this type of project.
Innovadel Talent placed a vetted senior team quickly, removing the need for a lengthy recruitment process for a highly specific role.
Engineers joined Aramark’s planning cycles from day one, stayed aligned with stakeholders throughout, and were personally accountable for every decision that went into production.
Senior Salesforce Commerce Cloud Developer
Dedicated embedded team within the client’s delivery workflow
Daily stakeholder alignment, sprint participation
The engagement delivered the following results for Aramark
Live commissary platform launched and operating across US correctional facilities.
Hard and soft restrictions work reliably across all order types and facility configurations.
Order splitting is fully automated, with no manual intervention needed from operations staff.
Per-inmate quantity limits are enforced accurately and in real time across all orders
Complete audit logging is in place to meet facility-level compliance reporting requirements.
Architecture built to scale as new facilities, products, and policy changes are added.
Scale faster with embedded engineering teams specialising in SaaS, AI, ecommerce and enterprise development. We place the right engineers within days — not months.
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Global Payments Case Study
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