Case Study

Aramark

Aramark

Ecommerce
Client Profile

Aramark, a major U.S. company providing food, facilities, and uniform services, needed to build a secure inmate commissary ordering platform for its corrections division. The system had to strictly enforce facility rules such as order limits, frequency controls, and order splitting in real time. This was a complex, compliance-heavy platform where mistakes could lead to rule violations, not just technical issues. Aramark’s internal team lacked the deep backend expertise needed for this level of system design. Innovadel Talent embedded senior backend and eCommerce engineers directly into Aramark’s team. They designed the architecture, built the compliance logic, and developed the full order management system from scratch.

CLIENT

Aramark

PARENT COMPANY

Aramark

INDUSTRY

Ecommerce

PLATFORM

Salesforce Commerce Cloud

ENGAGEMENT TYPE

Embedded Backend and eCommerce Engineers

AUGMENTED BY

Innovadel Talent

The Business Challenge

The Business Challenge

Building this platform required solving complex, compliance-heavy engineering problems that go beyond standard order systems.

Why Staff Augmentation

Why Staff Augmentation, not outsourcing

Aramark chose to embed engineers rather than hand the project to an outside vendor. Compliance-heavy platforms need tight collaboration between engineering and operations. Having the right people inside the team, aligned daily with stakeholders, was essential to getting the logic right. Innovadel Talent was selected for three reasons:

Specialist backend expertise

Innovadel’s engineers had hands-on experience with complex business rule systems and regulated platform development, a rare skill set for this type of project.

Fast deployment

Innovadel Talent placed a vetted senior team quickly, removing the need for a lengthy recruitment process for a highly specific role.

Full team alignment

Engineers joined Aramark’s planning cycles from day one, stayed aligned with stakeholders throughout, and were personally accountable for every decision that went into production.

Engagement

The Innovadel Talent Engagement

ROLE

Senior Salesforce Commerce Cloud Developer

ENGAGEMENT MODEL

Dedicated embedded team within the client’s delivery workflow

COMMUNICATION

Daily stakeholder alignment, sprint participation

Outcomes

Outcomes

The engagement delivered the following results for Aramark

Live commissary platform launched and operating across US correctional facilities.

Hard and soft restrictions work reliably across all order types and facility configurations.

Order splitting is fully automated, with no manual intervention needed from operations staff.

Per-inmate quantity limits are enforced accurately and in real time across all orders

Complete audit logging is in place to meet facility-level compliance reporting requirements.

Architecture built to scale as new facilities, products, and policy changes are added.

Start Your Engagement

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Engagement

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Get in Touch

Website
innovadeltalent.com
Email
talent@innovadeltalent.com
Phone
+1 844 696 4476 | +44 (0) 20 3637 4868

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